ALVARADO HOSPITAL UTILIZES TECHNOLOGY TO IMPROVE QUALITY OF CARE

ALVARADO HOSPITAL UTILIZES TECHNOLOGY TO IMPROVE QUALITY OF CARE

01-29-2011

Alvarado Hospital in San Diego, California, a facility with more than 450 physicians representing over 40 medical and surgical specialties, leveraged Quantros event reporting technology to improve SCIP Discontinuation of Antibiotics. A recently released case study documents the improvement in patient care achieved by Alvarado with the Quantros Regulatory Reporting Management (RRM) suite of software tools.

Quantros RRM™ is an electronic self-reporting system designed to streamline and simplify reporting to a number of state and national quality organizations including The Joint Commission, Center for Medicare and Medicaid Services (CMS), the American College of Cardiology (ACC) National Cardiac Data Registry, The Society of Thoracic Surgeons Adult Cardiac Surgery Registry (STS), and the American Heart Association (AHA) Get with the Guideline program. However RRM’s robust reporting system enables healthcare facilities to internally monitor and resolve events that affect patient safety as well.

Karin Berntsen, Alvarado’s Director of Quality and Risk Management, explains how the hospital leveraged the technology, “Quantros RRM helps us look at our trended performance, as well as drill down to the specifics. Comparative analysis and benchmarking tools are useful to evaluate performance and identify where metrics deviate from national norms.”

RRM-generated reports provided a multidisciplinary team of Alvarado healthcare professionals with data views simply not possible through chart review alone. In a process that would be repeated over several months, the team was then able to implement policy and process changes, review the data and make adjustments. The improvement in SCIP Discontinuation of Antibiotics rates was dramatic – rates are now consistently in the mid-90% range.

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