Patient satisfaction is our highest priority and we value your comments. After your discharge from Alvarado Hospital, a survey from our patient satisfaction vendor, Press Ganey, may be mailed to your home. We hope that you will take a few minutes of your time to complete the confidential survey and return it to Press Ganey in the envelope provided by them.

 

Your honest appraisal will help us determine ways to improve our services, so that we may continue to provide excellent care to our patients and their families.

 

Employee Recognition

 

Frequently patients and guests are very appreciative of the care and attention our employees provide. Rather than gifts, Alvarado Hospital has set up an employee recognition program that is open to patients and guests. Called “Service Excellence,” this program recognizes acts of outstanding patient service. Employees will receive special recognition and are eligible for awards. If you are interested in submitting a Service Excellence form, please contact a member of our nursing staff or the nursing supervisor.