Patient & Visitor Information:
Patient Satisfaction and Employee Recognition
Patient satisfaction is our highest priority and we value your comments. After your discharge from Alvarado Hospital, you may receive a phone call from the company that performs our patient-satisfaction surveys, NRC Picker. We hope that you will take a few minutes of your time to speak to share your healthcare experience with the representative.
Your honest appraisal will help us acknowledge those who provided you with exceptional care, as well as determine ways to improve our services.
Patient Experience Coordinator
Alvarado Hospital has a staff person dedicated to ensuring you have the best patient experience possible. If you ever have any questions, concerns or compliments about our staff or your experience, please contact Dawn Heuschele at 619-229-3240 or e-mail her at email@example.com.
Frequently patients and guests are very appreciative of the care and attention our employees provide. Rather than gifts, Alvarado Hospital has set up an employee recognition program that is open to patients and guests. Called "Esssentials fo Excellence,” this program recognizes acts of outstanding patient service. Employees will receive special recognition. If you are interested in acknowledging an employee or physician, please e-mail us!