Our Staff

 

 

Each day, housekeeping cleans all patient rooms. We will respect your privacy and needs as much as possible. If you have a housekeeping request or concern, please contact (619) 229-5124.

 

 

Social workers provide services and support to patients and their families. Social work services include counseling, crisis intervention, bereavement, referrals to community resources and coordination of discharge plans. A social worker can be contacted Monday through Friday at (619) 229-4621. Your nurse can help you contact Social Services in an emergency or after hours and on weekends.

 

 

For those patients and family members who would like the services of a chaplain while at the hospital, arrangements can be made by calling the hospital operator at (619) 287-3270 or by calling the volunteer services office at (619) 229-4619.

 

 

Alvarado Hospital offers a chapel located on the first floor of the main hospital building, across from the gift shop. Our information desk or security desk can make sure you are able to locate the chapel easily and conveniently.

 

 

Telephones are provided in each patient room. Calls will be transferred to your room at your request. All local calls are free. Patients are advised to bring a calling card with them for long-distance or collect calls.

 

 

Alvarado Hospital offers wireless access for patients wanting to use their personal computers/laptops. Access is a simple three-step process:

 

Alvarado Hospital provides telecommunications devices for the deaf (TDD) to our patients and guests who need them. Please ask your nurse for assistance with this service.

 

 

Your television set can be operated with your bedside remote control. You have a choice of regular network channels, local television stations and a variety of cable channels. Please keep your television volume low in consideration of others. For a complete list of available channels, click here.

 

 

We provide translation services through language line services. Please ask your nurse how to access these services.

 

 

Alvarado Hospital is a smoke-free facility. Non-smoking areas include the entrances, exits, elevators, parking structure and cafeteria within the building and on Reservoir Drive. Smoking is allowed in the designated smoking area on the second-floor, outdoor mobility court between the hospital and the rehabilitation institute.

 

ATM

 

There is an ATM available to the public in the cafeteria on the first floor of the hospital. The information desk can also provide you information about nearby bank locations.

 

Gift Shop

 

Gifts, flowers, magazines, toiletries and more can be purchased at the gift shop, which is located on the first floor of the main hospital near the information desk. Hours are 9 a.m. to 5:45 p.m., Monday through Friday, 9 a.m. to 2:45 p.m. on Saturdays, 9 a.m. to 3:45 p.m. on Sundays. The gift shop can be reached at (619) 287-3270.

 

Flowers and Mail

 

Flowers and mail delivered to the hospital for you will be brought to your room daily. Please let our staff know if you have any allergies or would like to make other arrangements for floral deliveries. The gift shop has several types of floral arrangements.

 

Flowers are not allowed in our ICU patient rooms.

 

Newspapers

 

Local newspapers are available in coin-operated vending machines outside of the main lobby of the hospital.

 

 

If you would like to donate blood for an upcoming surgery for yourself or a family friend or loved one, you may call our laboratory at (619) 229-3140.  Arrangements for donations for disaster relief or other emergencies should be directed to the American Red Cross.