Patient satisfaction is our highest priority and we value your comments.
After your discharge from Alvarado Hospital, you may receive a phone call
or letter from the company that performs our patient-satisfaction surveys.
We hope that you will take a few minutes of your time to share your healthcare
experience with the representative.
Your honest appraisal will help us acknowledge those who provided you with
exceptional care, as well as determine ways to improve our services.
Patient Experience Coordinator
Alvarado Hospital has a staff person dedicated to ensuring you have the
best patient experience possible. If you ever have any questions, concerns
or compliments about our staff or your experience, please contact Cathy
Gomez at (619) 229-7293 or
Frequently, patients and guests are appreciative of the extra care and
attention our employees provide. Rather than gifts, Alvarado Hospital
has set up an employee recognition program called "Catch the Wave.”
This program recognizes acts of outstanding patient service provided by
an employee, volunteeer or physician. Catch the Wave recipients will receive
special recognition. If you are interested in acknowledging an employee,
volunteer or physician, please fill out the
online form. If you would like a form delivered to your patient room,