Our staff will be easily recognizable to patients and visitors to Alvarado
Hospital. Each member of our nursing staff is required to wear a uniform
and be identified as a nurse on an ID badge, so that our patients and
others can recognize each staff member’s function and feel comfortable
with those providing their care and services.
Each day, housekeeping cleans all patient rooms. We will respect your privacy
and needs as much as possible. If you have a housekeeping request or concern,
please contact (619) 229-5124.
Social workers provide services and support to patients and their families.
Social work services include counseling, crisis intervention, bereavement,
referrals to community resources and coordination of discharge plans.
A social worker can be contacted Monday through Friday at (619) 229-4621.
Your nurse can help you contact Social Services in an emergency or after
hours and on weekends.
For those patients and family members who would like the services of a
chaplain while at the hospital, arrangements can be made by calling the
hospital operator at (619) 287-3270 or by calling the volunteer services
office at (619) 229-4619. Alvarado Hospital offers a chapel located on
the first floor of the main hospital building, across from the gift shop.
Our information desk or security desk can make sure you are able to locate
the chapel easily and conveniently.
Telephones are provided in each patient room. Calls will be transferred
to your room at your request. All local calls are free. Patients are advised
to bring a calling card with them for long-distance or collect calls.
Alvarado Hospital offers wireless access for patients wanting to use their
personal computers/laptops. Access is a simple three-step process:
- Open your wireless connections
- Connect to "AIA-CAFÉ”
- You will then be connected
Telecommunications Devices for the Deaf (TDD)
Alvarado Hospital provides telecommunications devices for the deaf (TDD)
to our patients and guests who need them. Please ask your nurse for assistance
with this service.
Your patient room TV can be operated with your bedside remote control.
You have a choice of regular network channels, local television stations
and a variety of cable channels. Please keep your television volume low
in consideration of others.
We provide translation services through language line services. Please
ask your nurse how to access these services.
Alvarado Hospital is a smoke-free facility. Non-smoking areas include
the entrances, exits, elevators, parking structure and cafeteria within
the building and on Reservoir Drive. Smoking is allowed in the designated
smoking area on the second-floor, outdoor mobility court between the hospital
and the rehabilitation institute.
There is an ATM available to the public in the cafeteria on the first
floor of the hospital. The information desk can also provide you information
about nearby bank locations.
Alvarado offfers both an
and onsite gift shop. The online gift shop offers a variety of flowers,
gift baskets, balloons, clothing, jewelry, stuffed animals and more for
all occasions. Most items are delivered same day. The online gift shop
can be accessed through this
or by calling (877) 887-3200. The onsite gift shop is located just off
the main lobby and offers gifts, flowers, magazines, toiletries, cards
and snacks. The onsite gift shop can be reached at (619) 287-3270.
Flowers and Mail
Flowers and mail delivered to the hospital for you will be brought to your
room daily. Please let our staff know if you have any allergies or would
like to make other arrangements for floral deliveries. The gift shop has
several types of floral arrangements.
Flowers are not allowed in our ICU patient rooms.
If you would like to donate blood for an upcoming surgery for yourself
or a family friend or loved one, you may call our laboratory at (619)
229-3140. Arrangements for donations for disaster relief or other emergencies
should be directed to the American Red Cross.