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Updated Visitation Policy During COVID-19 Pandemic

Alvarado Hospital recognizes and embraces the important role that visitors play in the mental well-being and recovery of patients, while remaining vigilant in following infection prevention guidelines. As such, the hospital’s Family and Visitor Guidelines have been updated, in accordance with San Diego County Health and Human Services Agency recommendations.

COVID-19 Information

Visitors will be screened and not allowed admittance if symptomatic. Those with a cough, shortness of breath, continuous headache, nausea, vomiting, diarrhea, or loss of smell or taste, will not be allowed into the facility.

All visitors are required to wear well-fitting hospital-grade masks or surgical masks. Visitors will be provided a surgical mask if needed. There are no exceptions. Visitors will check in at the front desk and will be issued a badge to wear while in the hospital.

All indoor patient visitors must be fully vaccinated in order to visit with any patient within the hospital. "Fully vaccinated" people are those who have received their second dose in a two-dose series of the Pfizer-BioNTech or Moderna vaccine two weeks prior, or two weeks or more after they have received a single-dose vaccine (Johnson & Johnson/Janssen).

Visitors who are unvaccinated or incompletely vaccinated are eligible for indoor visits if they can show evidence of a negative COVID-19 test within 72 hours of their visit, and again every three days for visits with long-term patients (that is, a negative test on day one, day four, day seven, etc.).

Unvaccinated or incompletely vaccinated visitors with a history of COVID-19 within the prior 90 days may provide documentation of recovery and release from isolation in lieu of testing.

COVID-19 positive patients are not permitted visitors unless prior approval is obtained from an administrative representative of the hospital in cases that may include end-of-life situations, for example. Decisions in situations such as this will be made based on visitor- and patient-safety.

Visiting Hours:

  • Emergency Department
    • A waiting room is provided for family and visitors of Emergency Department patients.
    • At the physician's discretion, one adult is allowed to remain with minor patients.
    • One visitor may be allowed with the Emergency Department patient at the discretion of the charge nurse or physician.
    • Family and visitors are kept advised of the patient's condition at frequent intervals by the nurse, physician, or representative of the Emergency Department.
    • A clearly marked and sheltered entrance for ambulances and private vehicles is available.
  • Medical-Surgical and Telemetry Units:…………..…. 11 AM-8 PM
  • Intensive Care Unit:............................................................. visiting hours are open except 5-7 AM, and 5-7 PM.
    • Limit two visitors per patient. We ask that these two individuals remain as the patient's only visitors, who can then relay updates to the other family members.
    • Visits are limited to immediate family or significant others. Exceptions will be made if the patient has no immediate family in the San Diego area.
    • Length of each visit may vary from visit to visit, and patient to patient depending on the patient's condition and the activity in the Intensive Care Unit.
    • Flowers, life plants latex, balloons, and personal food are not allowed in the ICU/CCU.
  • Senior Specialty Care (Behavioral Health Unit): Mon-Fri, 4-8 PM; Sat-Sun, 10 AM-12 PM, 4-8 PM
  • Operating Room/Post Anesthesia Care Unit (PACU):
    • No visitors are allowed into the OR or the PACU
    • Visitors waiting for surgical/procedural patients must wait in the designated waiting room until the patient is ready to be discharged home.
  • Laboratory and Dr’s office appointments: Visitors are allowed only if needed to assist the patient.

Conditions for Visitation:

  • All visitors and support persons must stay in the patient’s room or designated waiting areas.
  • Only two visitors for each patient are allowed at one time, unless otherwise specified.
  • No visitors are allowed in the Surgery department, or post-surgery area.
  • One visitor is allowed to be with the patient in the Emergency Department, with permission. The emergency department waiting room is open.
  • Children under 14 are not allowed except with permission from the unit’s charge nurse.
  • Visitors and support persons must wear a face covering upon entry and at all times within the facility, and must comply with instructions on personal protective equipment (PPE) while in the patient’s room. Visitors will be given a hospital-grade surgical mask as they arrive.
  • Visitors should maintain physical distancing from other visitors not from the same household, as well as from the hospital staff at all times.
  • Visitors are only allowed in the patient’s room or in the unit’s waiting area. For example, visitors should not walk around in hallways of the facility and must go directly to and from the patient's room.
  • Visitors must obtain permission from the charge nurse of the patient care unit in order to visit with any patient in an isolation room. Children aged 14 or younger are not allowed to visit patients in isolation.
  • The Cafeteria and eating area are closed to visitors.

Thank you for your cooperation. We appreciate your support of our efforts to safeguard the health of your loved ones, our patients, and staff.