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Updated Visitation Policy During COVID-19 Pandemic

Alvarado Hospital recognizes and embraces the important role that visitors play in the mental well-being and recovery of patients, while remaining vigilant in following infection prevention guidelines. As such, the hospital’s Family and Visitor Guidelines have been updated, in accordance with San Diego County Health and Human Services Agency recommendations, effective Tuesday, March 23, 2021.

COVID-19 Information

Visitors will be screened and not allowed admittance if symptomatic. Those with a fever greater than 100.4 degrees Fahrenheit, shortness of breath, headache, nausea, diarrhea, loss of smell or taste, sore throat, respiratory congestion, or runny nose will not be allowed into the facility.

Visiting Hours:

  • Medical-Surgical and Telemetry Units:…………..…. 11 AM-8 PM
  • Intensive Care Unit:............................................................. 9-11 AM and 7-9 PM.
    • Immediate family only from the same household
    • Limit two visitors per patient. We ask that these two individuals remain as the patient's only visitors, who can then relay updates to the other family members.
    • Visits are limited to 30 minutes per visit.
  • Senior Specialty Care (Behavioral Health Unit): Mon-Fri, 4-8 PM; Sat-Sun, 10 AM-12 PM, 4-8 PM
  • Laboratory and Dr’s office appointments: Visitors are allowed only if needed to assist the patient.

Conditions for Visitation:

  • All visitors and support persons must stay in the patient’s room.
  • Only two visitors for each patient are allowed at one time.
  • No visitors are allowed in the Surgery department, or post-surgery area.
  • One visitor is allowed to be with the patient in the Emergency Department, with permission. The emergency department waiting room is open.
  • Children under 14 are not allowed except with permission from the unit’s charge nurse.
  • Visitors and support persons must wear a face covering upon entry and at all times within the facility, and must comply with instructions on personal protective equipment (PPE) while in the patient’s room. Visitors will be given a hospital-grade surgical mask as they arrive.
  • Visitors should maintain physical distancing from other visitors not from the same household, as well as from the hospital staff at all times.
  • Visitors are only allowed in the patient’s room or in the unit’s waiting area. For example, visitors should not walk around in hallways of the facility and must go directly to and from the patient's room.
  • Visitors must obtain permission from the charge nurse of the patient care unit in order to visit with any patient in an isolation room.
  • The Cafeteria and eating area are closed to visitors. However, the food vending machines and Gift Shop are available. Visitors are welcome to eat at the tables located outside the lobbies of either hospital towers.

Thank you for your cooperation. We appreciate your support of our efforts to safeguard the health of your loved ones, our patients, and staff.